Technical issues are affecting our phone lines.
Please use our online services where possible or email us. We apologise for the inconvenience.
You can check your balance, instalments, payments and view bills online 24 hours a day.
You can switch to paperless billing, set up Direct Debit, check your balance, instalments and payments, and view your bills online 24 hours a day.
By signing up to manage your business rates account you can:
My account business rates user guide (PDF, 445KB)
We’ve updated the look and feel of My Account to make it easier to use and find what you’re looking for.
We’ve also added extra security when you sign into an account. If you previously signed up, you’ll be able to sign in with your existing email and password.
If you miss a payment, we will start the business rates recovery process which may results in court action or a fine.
NEW Help improve this site by giving feedback Show Hide
Send feedback directly to the content team using our website feedback form
You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site.