Club licences
If your certificate has been lost or stolen you should write to the licensing team and explain what has happened to your licence.
Personal licences
You'll need to complete the notification form and provide one passport sized photograph signed by an approved signatory.
The police will no longer issue a crime reference number for the loss or theft of a personal licence.
Download the notification of theft, loss or damage of a personal licence form (74KB)
Premises licences
If your premises licence has been lost or stolen, please contact the licencing team. Contact details are at the bottom of this page.
Fee
It costs £10.50 for a replacement licence.
How to pay
You can pay the licence fee online using our payment portal, by phone, or by post.
Online
- open our online payment portal
- select 'licences/registrations/permits' from the Product search drop-down at the top of the page and press View
- then select 'Personal licence amendment' and follow the instructions
- return a copy of your payment receipt with your application
By phone
You can pay using a credit or debit card by phoning the licensing team on the number at the bottom of the page.
By post
Send a cheque or postal order for £10.50 made payable to Croydon Council. We do not accept cash.
Submit your explanation or notification form
You'll need to submit your form or explanation along with the fee (or your online payment receipt) and any supporting document to the Licensing Team at the address below.
Licensing team
Croydon Council
3rd Floor, Zone B
8 Mint Walk, Bernard Weatherill House
Croydon CR0 1EA
United Kingdom