Technical issues are affecting our phone lines.

This is causing long wait times. We apologise for the inconvenience.

Safeguarding policy: housing management

This policy outlines what is expected of housing management staff, contractors, individuals and partners, together with the escalation and referral process.

Safeguarding is a shared responsibility. Employees of Croydon Council, along with service providers, contractors, residents, and other individuals and partners, have a statutory duty to work collaboratively. They must do this while fulfilling their obligations under the relevant legislation to protect children and adults at risk from abuse, neglect, maltreatment or harm. 

Download the full Housing Management Safeguarding policy (PDF 422KB).