Pest control

Pest control advice, treatment and charges.

We work in partnership with Southwark Council as our pest control contractor.

Charges

We provide treatment for rat infestation to all residential properties in the borough where the rat is inside or outside the home, as well as for a range of other pests.

If you’re a Croydon Council tenant

Some pest treatments may be provided free of charge and some will be chargeable.

If you’re a private tenant or owner occupier

There will be a charge for all treatments. 

You do not have to use Croydon's pest control service, you can get quotes from other contractors. Services offered by other companies cannot be booked through the council.

How to book a pest control treatment

Pest control services are booked online. You can choose your preferred appointment date and time. You can also change or cancel appointments online as long as this is done on the day before the appointment is due. Full charges are shown before you make a booking.

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Preparing to treat for bed bugs

For bed bug treatment to be effective, it is essential that some preparation is carried out before treatment starts.  Read the leaflet below and follow the guidelines under ‘what do I have to do before treatment?’ before your appointment.  If this preparation is not carried out the treatment may not proceed, which will result in a delay in the pests being eradicated from your home.

Treatment of bed bugs at your property (PDF, 78KB).

Preparing to treat for fleas

For flea treatment to be effective, it is essential that some preparation is carried out before treatment starts.  Please read the leaflet below and follow the guidelines under ‘what do I have to do before treatment?’ before your appointment.  If this preparation is not carried out the treatment may not proceed, which will result in a delay in the pests being eradicated from your home.

Treatment of fleas at your property (PDF, 186 KB).