Refer a homeless person

How to refer someone who is homeless or under threat of becoming homeless if you are an organisation with a public body duty.

Public bodies have a statutory duty to refer clients they believe to be homeless or threatened with homelessness to us.

Use this referral form if you are an organisation who, under the Homelessness Reduction Act, has a public body duty to refer someone you believe is homeless or threatened with homelessness. 

Consent from the service user must be obtained to make the referral, unless they are a vulnerable adult, or you believe it to be a child safeguarding concern.

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You can also make a referral by emailing us at dutytorefer@croydon.gov.uk.