Technical issues are affecting our phone lines.
Please use our online services where possible or email us. We apologise for the inconvenience.
Manage your housing rent online
You can check your account balance, print statements, and make a payment.
Housing Online
You will need to create an account to use Housing Online.
You will asked for the following information:
- Email address
- Rent account number
- Full name – first and last name
- Date of birth
If you need any help setting up your account, contact the leasehold team at hsg-servicecharges@croydon.gov.uk.
Housing Online user guide (PDF, 740KB)
Housing Online frequently asked questions (PDF, 600KB)
Make a payment
You can still make individual online payments on your account.
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Feedback
Send feedback directly to the content team using our website feedback form
You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site.