Report a dangerous structure

We are responsible for dealing with structures which are an immediate danger to the public. Our role is to deal with the immediate danger if the owner is not available to do so or is unknown at the time of the incident. Costs incurred are subsequently charged to the owner. It is not our role to rebuild or rectify faults.

To report a dangerous building or structure call 020 8760 5637.

To help us to process the report more quickly, provide as much information as possible, including the address, location and perceived nature of the danger.

If you think that your building or structure is dangerous, you should seek professional advice as how to make it safe and take action immediately. We can discuss this with you during office hours on 020 8760 5637.

Evenings, weekends and public holidays

If you believe that people are at serious risk of an imminent major structural failure out of hours, please call our emergency number: 020 8726 6000.

Our out of hours times are:

• Monday to Friday between 4pm to 9am
• at the weekend 
• on a public holiday

When you call, please stay on the line until you are asked to hold on to be transferred to the out of hours emergency service. This could take up to 1 minute.