Food waste

What you can put in your food waste bin, food waste collections, lining your caddy, check your collection days, download your latest collection calendar, report a problem and order a new food caddy or bin.

Contents

Report a food waste collection problem

Bins collection update: Thursday 24 April

We are currently completing most collections on their scheduled day so please continue to put your bins out for collection on your normal day. 

If your collection is missed, please leave your bins out and we will get to you as soon as possible.

Some areas were outstanding yesterday, these will be collected as soon as possible:

  • Recycling in CR0 and SE25
  • Garden Waste in CR0 and CR2
  • Refuse in CR0, 

     

If your entire street is not collected

Please do not report a missed collection. Leave your waste and recycling out and our crews will try to get to you as soon as possible.

If other properties on your street are collected

Please continue to report individual missed collections in the same way as usual.

Report a missed collection

If your food waste collection is missed you must report it within 2 working days, starting at 10pm on the day of the collection.

If we missed your collection by mistake, we will reschedule your collection for the next working day after you report the problem.

You can report a food waste collection problem online.

Report now

We will not return if the collection was not our mistake, for example if your food waste bin was:

  • not left for collection at the front of your property with your recycling bin
  • contaminated with something other than food waste
  • over-filled, preventing the lid from closing

In these cases we will put a tag on your bin to explain why it was not collected. You will then have to wait for your next collection.