Waste collections:
some households will have new collection days as part of our new waste contract. Check your calendar.
Hygiene waste can be put in your general rubbish bin. We can collect sharps boxes but your other clinical waste should be collected by your healthcare provider.
Hygiene waste is non-infectious or non-hazardous waste such as:
Your hygiene waste does not need a special collection. You should put hygiene waste in a regular black bin bag and into your general rubbish bin.
If you have a disability or health condition, you may be eligible for a larger bin. Call us on 020 8726 6000.
Clinical waste is infectious or hazardous waste such as:
Your clinical waste must be collected separately from your household rubbish.
We do not collect clinical waste (apart from sharps boxes for syringes and needles). You need to contact your GP surgery or healthcare provider to arrange for your clinical waste to be collected.
Sharps boxes are for the collection of used syringes and needles only.
You'll need to request a collection when you fill your box to the line indicated.
You can either:
Collection of your sharps box
We'll email you about your box collection day.
On the day of collection, you should leave your box at the front of your property, visible from the roadside. Your box will be collected from 6am.
If you live in a flat or similar, leave your box outside your internal door.
If your sharps box doesn't get emptied
You can either:
If you need a new sharps box
You can either:
We do not offer a collection service for commercial clinical waste.
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