Extra care housing offers the freedom to continue living independently in the community within a self-contained property, as a tenant with tenant’s rights and with on-site care and support services, tailored to meet your needs. The service has:
- on site staff day and night
- close transport links
- gardens and communal spaces
- activities to engage tenants
- 24 hour care and support
Eligibility
Extra care is available to people who:
- are aged 55 years and older, although in certain circumstances exceptions can be made
- live in the borough of Croydon and are eligible for registration under the housing application and transfer scheme
- are a nominee to Croydon under the mobility scheme, having a specific need to be near relatives or close friends in the borough
- have support or personal care needs which cannot be met where they live
- have the capacity to sign a tenancy agreement, or have someone with a power of attorney or deputyship who can sign on your behalf
- agree to a financial assessment and pay any necessary contributions identified through assessment
The application process
If you meet the eligibility criteria either you, a friend or relative can contact adult social care to make an application. A social worker will visit you to assess your care needs and, if appropriate, a special sheltered application will be put forward on your behalf. At this time, you will also need to complete a housing application form.
Once accepted for extra care, a visit will be arranged to a unit of your choice where you'll be given information about the unit and have the chance to ask questions.
The social worker will complete a care plan with you to identify all the help you need, such as assistance with:
- personal care
- laundry
- support with medication, if necessary
- any other needs
When you request support, we will offer you the support that suits your needs best, not just the type you apply for.
Costs
The tenant is responsible for paying their rent and council tax. If you are on a lower income, you may be eligible for housing and council tax benefit. A service charge is included with rent which, depending on the scheme, could cover some fuel charges, and the cleaning and maintenance of shared areas and gardens.
You will need to contribute towards the support provided in the scheme, the alarm call service and the care that you receive, but only after a financial assessment by the council of your ability to pay.
Locations
There are 6 extra care facilities across the borough. Each service is registered and inspected by the Care Quality Commission (CQC).
If you wish to visit one of the units, contact them to make an appointment.
Brookhurst Court
View CQC's Brookhurst Court Care service report.
190 Selhurst Road, South Norwood, London SE25 6XX
View Brookhurst Court on a map
020 8771 7560
Freeman Court
View CQC's Freeman Court Care service report.
94 Stanford Road, Norbury, London SW16 4QR
020 8679 3587
Frylands Court
View CQC's Frylands Court Care service report.
24 Hutchingsons Road, New Addington CR0 0BD
01689 847233
Southsea Court
View CQC's Southsea Court Care service report.
1 to 41 Eastney Road, Croydon CR0 3TB
020 8680 2831
Toldene Court
View CQC's Toldene Court Care service report.
106 Tollers Lane, Old Coulsdon CR5 1BD
01737 556101
Truscott House
View CQC's Truscott House Care service report.
14 Stanley Grove, West Croydon CR0 3QU
020 8684 9263