How we work out your Housing Benefit

A guide to how we work out your Housing Benefit.

Income

Income is any money that you or your partner receive. We also need to see income for other members of your household.

What is included in our assessment of your income

Income includes:

  • wages
  • benefit payments
  • maintenance payments
  • money from friends
  • state and private pensions
  • pension credits
  • money from boarders
  • self-employed earnings
  • bonuses and tips

This list does not include every income. You must advise us of any income that you (or your partner) receive.

Evidence and original proof

We need to see original proof of all your income. If you do not supply all of the information we need, we cannot pay your benefit. The quicker you provide evidence of your income, the quicker you will receive your benefit.

Self employed earnings

If you are self-employed, please provide your trading accounts for the last financial year. If you do not have these, please complete the self-employed earnings form (Word, 20 KB).

Certificate of earnings

If you have just started work or do not have any pay slips please complete the certificate of earned income form (Word, 16 KB).

Please send completed forms to the Housing Benefit and Council Tax Support team.

Housing Benefit and Council Tax Support team
Telephone: 020 8726 7000
Email: croyhben@croydon.gov.uk

Housing Benefits and Council Tax Support team
London Borough of Croydon
Bernard Weatherill House
8 Mint Walk
Croydon, CR0 1EA.