Trading standards

Croydon’s Trading Standards service ensures that businesses trade fairly, honestly, and safely in the borough, and that they comply with the laws that apply to them.

Trading Standards Who to contact to make a complaint

Trading standards business support and advice

Trading standards support for businesses in Croydon.

Vape legislation and guidance

As of 1 June 2025, new legislation came into effect that bans the sale of single-use vapes.

Under age sales support for retailers

Minimum age products, support and training for retailers to help enforce under age sales restrictions and the responsible retailer agreement on knives.

Free scams training for businesses

Free training on how to avoid your business being scammed.

Enforcement of letting agent legislation

Information for businesses carrying out letting agency and/or property management work.

Mail forwarding businesses

The law relating to mail forwarding businesses and how to register.

Responsible retailer agreement on knives

Businesses working with the council to help reduce knife crime in London.