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Housing options self-help tool
You can use the housing options self–help tool if you have been asked to leave your accommodation or you are at risk of losing your home.
If you need to find somewhere to live
Use the self-help tool if you have been asked to leave your accommodation or you are at risk of losing your home. This is not an application for social or council housing. If you wish to apply for social or council housing check if you are eligible to apply for a council property.
When you are finished, we will give you a plan which tells you what to do next.
To get started you will need the following information for you and anyone you wish to live with.
- details of any salary
- details of any benefits
- details of any savings
It should take around 15 minutes to complete.
When you first use the Housing online service, you will need to create an account.
Choose "My housing options" from the menu when you are logged in.
Housing online service user guide (pdf, 740KB)
Housing online service frequently asked questions (PDF, 600KB)
Processing delay: we are currently experiencing delays in processing applications; we will let you know once your application has been reviewed, there is no need to contact us. We apologise for the inconvenience caused.
If you are currently homeless, please come to Access Croydon, Bernard Weatherill House, 8 Mint Walk, Croydon, CR0 1EA.
If you are fleeing domestic abuse, sexual violence, stalking or harassment, please ring the Family Justice Centre on 020 8688 0100 immediately. You can also read some advice on domestic violence.
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You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site.