Changing or cancelling your permit

Changing your vehicle or address

If you change your vehicle or address, or are using a courtesy car, email us at parkingpermits@croydon.gov.uk straight away.

We will give you 4 weeks of temporary cover while you wait for your new permit. 

You will need to return your old permit to us to get a new one.

Tell us if you are changing your vehicle 

Send us:

  • your name and address
  • a photo or scan of page 1 and 2 of your vehicle log book (V5C)
  • your MOT certificate
  • your vehicle insurance document, showing that the vehicle is insured at the address where you are applying for the permit

Tell us if you are using a courtesy car

Send us:

  • your name and address
  • the vehicle registration
  • how long you'll be using the courtesy car

Tell us if you are changing address

Contact us at parkingpermits@croydon.gov.uk.

Return your old permit

After we confirm the changes to your permit, return the old one to us by post.

Parking Permit Section
Parking Services, PO Box 1462
Croydon CR9 1WX
United Kingdom

Cancelling your permit

You can cancel your permit if you sell your vehicle, move or no longer need the permit.

To cancel your permit email us at parkingpermits@croydon.gov.uk.

You cannot get a refund for a housing estate parking permit.