Before you apply for help

To assess your application, we will need some evidence to understand your circumstances. If you bring a document from each of these categories it will be quicker to process your application.

What you need to provide

This isn't a complete list, as we may require more evidence based on your circumstances.

Evidence of eligibility  

Check if you're eligible for help with homelessness.

If you are eligible, please bring one of the following:

• passport or birth certificate (UK citizen)
• visa (if applicable)
• EEA national ID card

Evidence of homelessness  

For example:

• tenancy agreement
• landlord notice
• bailiff warrant or High Court writ of possession
• notice of Seeking Possession
• mortgage lender notice
• interview if evicted by family or friends
• discharge documents
• court injunction or non-molestation order if your home is not safe to remain in
• a report issued by the emergency services if you cannot return home due to an emergency such as fire or flood

Evidence of income

For example:

• 6 months bank statements for each account for each adult household member
• evidence of any benefits
• wage slips
• tax returns to HM Revenue and Customs if you are self-employed

Evidence of priority need  

These documents will help us to assess whether you meet priority need.

For example: 

• children’s full birth certificates or guardianship documents
• evidence of your medical condition
• care leavers plan
• Multi-Agency Risk Assessment Conference (MARAC) referrals or crime reference numbers
• evidence of service in the Armed Forces