Private tenants

We want to support people living in privately rented homes in Croydon. Around 1 in 4 Croydon residents are private renters and many are living with unacceptable conditions such as poorly maintained or unsafe housing.

We are conducting a borough-wide survey to help us to understand private renting in Croydon. We aim to survey 800 to 1000 properties from July to October 2024.

The surveys have now started and are being completed by independent surveyors from the John Rowan Partnership.  During the survey they will visit privately rented homes to record information on building safety, hazards and whether it meets the current Decent Homes standard. Each home visit by a surveyor will last no longer than 45 minutes. If the survey identifies a significant failing we will make contact with the landlord or property agent so that they are aware and can arrange for the matter to be rectified.

The Decent Homes Standard is a regulatory standard in the social rented sector. The Renters (Reform) Bill recommends this standard is applied to private rented homes and formed part of the July King’s Speech.

How you can help

If you live in a privately rented home in Croydon, you can help by providing access to your home for an independent surveyor to conduct a short survey. Surveys will be carried out up until October 2024.

The independent surveyors carry identification which should be shown before giving access to your home.

If you would like to help or have a question please telephone 020 8726 6000 extension 28058 or email LBCpropertyinspection@croydon.gov.uk.

Privacy notice

Download the Private rented housing survey 2024 privacy notice (PDF, 680KB)